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From Change to Complexity

Tuesday, January 31, 2012 View Comments Comments (0)
I just spent time in England, Holland, Malta, and Rome. During this trip I had the privilege of meeting with 500+ missionaries and pastors from the Arabic world. 
 
About one and half years back I started to notice a shift in what leaders were asking. Up until then, the main question that I received was based on their biggest challenge which was coping with rapid change; what does it take to change? People don't like change, and when you change even in a small way complaints come in by the hundreds saying, "you ruined my life!"  I have believed that this reaction is the leaders fault. Let me put it this way, when changes are made before you are backed into a corner, they feel proactive. People are faster to trust the change, to see that change is necessary because it is intentional. We change because we want to improve, not because we have to.  Today, the hot topic is no longer change but, complexity.  
 
How do we as leaders deal with the complexity around each issue that arises? How do we create a simple environment where people can grow and get connected? How do we simplify our worship, even though it is very complex? Our audience is more complex, so how do we keep our faith fresh as leaders when faith has so many complex parts to it these days? As leaders, how do we lead in this complex world?
 
In early 2010, IBM released a report documenting the results of a global survey of over 1500 CEO's, general managers and public sector leaders from different size organizations in sixty countries. In three previous global surveys senior leaders had reported their biggest challenge was coping with rapid change. The latest study introduced a new primary challenge: complexity.  Nearly 80% of those surveyed believe complexity will continue to rise and they question their ability to deal with it. A primary limiting factor in dealing with complexity identified in this survey is the difficulty finding requisite creative leadership to produce the innovation needed to reinvent outdated processes and business models.  Today, complexity is not just in the business world, it is also in the faith-based world. Faith-based leaders are asking this question: how do we lead in a complex world in a relevant way? We live in a complex society, nothing is simple any longer, is it? Faith-based organizations need to lead effectively through the complexity which requires effective dialog. Leaders and managers need to become more dependent on those under their leadership. The need for high quality communication, an openness, and a willingness to be flexible will and is becoming critical.  
 
This is an exciting change to me since one of this generation's characteristics is Creativity, much needed in a complex world.  God always has his people ready to meet the challenges of today!  The same thing is true in the non-profit world. It is just taking non-profit organizations a little longer to recognize the change - the real issue.
 

Monday Issue

Monday, January 16, 2012 View Comments Comments (0)
 A few days ago I received the following email from my friend in Zambia. Read it and let me know what you think.
 
Lawrence T calls this, Monday Issue.
 
The government appointed Committee of Experts has been announced. After reviewing previous Constitutional Review Commissions the Technical Committee will make recommendations to be included in the new Zambian Constitution. Evangelicals have been effectively sidelined. Without an official representative on the Committee they have no one to lobby to have their voice heard. How can evangelicals in a “Christian Nation” be excluded from a Committee like this? Are Zambian evangelicals incapable of representing God in the public square?
 
Before we blame the government for this omission we need to take a serious look at ourselves. Have we represented our views of God in the public square in a united and clear fashion? After all, the government has often requested representation from evangelicals on important issues. Have we made relevant and thoughtful contributions when asked? If so, should we not be stunned by our exclusion? In keeping with biblical rites should we not tear our clothes and put dust on our heads, and fall on our faces before the Lord and pray till evening (Joshua 7:6-9)? Are we afraid that if we pleaded to the Lord He might respond by saying, “Stand up! Deal with issues in your camp that have made you irrelevant and insignificant in the public square?”
 
If evangelical Christians are the majority, then we do not need to be overly troubled by exclusion on the Technical Committee. The government should take notice when we do things right and whether we are present or not, His law will be included.  It is the church’s charge to go into the world and “turn it upside down.”  In Paul’s time, the church was in the minority. The population took notice of Christian’s unswerving dedication to the teaching of Christ. Supreme homage and total obedience was given only to Christ, the rightful owner. Submitting to Jesus as Lord and King is a political statement. Christianity insists that God is the source of justice and righteousness. When His law is omitted from the public square, Christians still follow His law as revealed in the Bible. 
 
Representing God in the public square is a great challenge for any who profess Jesus as Lord. It is particularly challenging for evangelical Christians in cultural centers of power. Social problems like HIV and AIDS, unemployment, orphans, and vulnerable children and corruption can be attributed, in part, to the inaction of Christians with political power. Do you not act because you do not care or because you do not know? I think it is often times the latter. The church needs more teaching on the practical implications of God’s Word related to the public square. We need to equip Christians with fundamental beliefs to penetrate every level of society. While the State House is not the vehicle for advancing the church, Christians need to be prepared for thoughtful engagement on issues related to justice and righteousness when asked to contribute. Ultimately, as we represent God to our communities let us remember that ‘the battle is not ours but the Lord's.’  
 
Lawrence T
 

Flip flopping

Tuesday, January 10, 2012 View Comments Comments (0)
Here in the United States we are in what we call a Presidential election year. Which means candidates are out asking for our votes. We listen to their positions, evaluate the values and character and then we vote like most of you for the candidate we feel will do the best job.
 
During this period leading up to the election we hear criticism of each candidate in many areas. One area they criticize each other for is "flip flopping". This means at one time the candidate believed one way, but today they believe differently. Each candidate then tries to explain the change. Many feel that "flip flopping" is bad, if not wrong altogether.  What you believe you should always believe.
 
I like a leader who is growing, who listens and develops. I believe great leaders have to change.  They need to "flip flop" on some issues.
However, character must always be above board, developing, and strengthening.  On some issues, as times change and we develop our thinking on the information that comes our way, we better "flip flop".  If we do not we are not growing. Leaders who are not growing and changing are not worth following over time. We called them stuck, out of touch, and old-fashioned. I want to follow a leader who is always maturing, learning, developing, and changing with the times; staying relevant. 
 
As we enter 2012, let's make this year a great year of personal growth, which means at the end of 2012 we will have changed some of our positions

Accountability

Wednesday, January 04, 2012 View Comments Comments (0)
This year my grandsons received a number of toys for Christmas that needed batteries.  That got me thinking about the day when the big item under the tree was a wind-up toy.  My grandsons have no idea what I am talking about when I say wind-up toy.  No batteries to buy to get them to work, just wind them up. Toys, robots, all kinds of medal toys used this method for movement. I remember a robot that had a big key you turned which wound a spring and the robot took off marching and moving its arms. Or maybe you played with a car that when you wound it up and it raced down the hallway. In both cases the toy starts off with passion and zeal. But soon it begins to slow down.  You can see the energy leak out as the toy moves slower and slower and then just stops.  Time to rewind, but if wound too tight, it will break. Thus becoming a throw away toy.
 
As we begin 2012 you, like me, might be all wound up, ready with passion and zeal to hit 2012 running. But if we are not careful to pace ourselves and replenish our souls we will soon run out of energy, wind down, and quit.  Plan now to pace yourself and know when to take time to replenish yourself. Whatever that looks like for you - do it. I have marked my 2012 with days and blocks of time to make 2012 my best year ever; to finish the year with the same passion and zeal ratio I am starting with.
 
Let's hold each other accountable to pacing ourselves in 2012.

Get Rid of the Clutter

Thursday, December 29, 2011 View Comments Comments (0)
So, what do you do during these days between Christmas and New Years? One thing I do is take a day and clean out my desk and files. Man, I collect a lot of clutter in a year! It is fun. however. to go through these drawers and files and read all the stuff, sort through the clutter I have collected, and say. "oh, that's where that went or why did I ever save that?"

 

As I went through this process I realized that for leaders to really lead we must clear out the clutter that develops over time.  When leaders clear the clutter and stop to reflect on what it really takes to get to the next level, they bring  clarity to the process of transforming their organizations. Something every organization has to do, in part, because God has instructed us to do so.

 

Leaders who want to move people forward, to transform something that will make the lives of people better, need to understand what matters most and for that to happen the clutter in our lives and in our thinking processes has to be cleaned out.  When uncluttered thinking takes place then we can honestly and realistically measure the movement of our organization. Being honest and realistic is harder to do the longer you live with the clutter in your life because soon you will not recognize it as clutter.  Cross that line and you believe that the clutter is part of the process.  What this means is we must take time to de-clutter our lives so we can think clearly and stay focused on our vision.  Uncluttered lives leave us free to think and create clearly so we can honestly change and move forward.

 

Take some personal time this week and de-clutter your life before 2012 hits. If you do 2012 will be better than you can imagine.

Positive Change in India

Tuesday, December 06, 2011 View Comments Comments (0)

I am writing this while sitting in the Mumbai airport on my way home from an EQUIP Leadership Conference in Hyderabad, India earlier this month.  This has been my 12th trip to India over the past 6 years and I have seen great changes take place during this time. On this trip I sensed that the speed of change has picked up, as well as, the great attitude of the people I encountered.  Some of the changes are very obvious. New airports have been built in Hyderabad, Chennai, New Delhi, and I'm sure Mumbai will have one soon. Wells Fargo just built a great modern new complex in Hyderabad with a real working, made in India, Stage Coach inside the lobby even though they do not do banking here.  Microsoft, Apple, and many others have built new buildings here in the last 2 to 3 years. However these are just buildings, outward structures that house thousands of hard working people.  Change is really all about the people. I work specifically with the church, the faith based world, and that has also changed here which has spilled over to the business, political, and educational world. People in every one of these sectors are changing for the better.

 

Why, what happened? One reason I would say, is because 4 years ago a small group of people that had individual businesses/ministries in India, sat together and took a new view of ministry and  began to lead the faith-based world, the church, boldly. This group of leaders said, "what would it look like if we could drop our logos and as much ego as we can and just do ministry together? Let's not start another organization, but rather an idea, an idea that says let's just do the work of the Lord together and no one organization will take the credit, pass out numbers, give results, but rather the idea of working together in partnership lead by nationals." So 4BServe was born. Today we have 4BMedia, 4BHealthCare, 4BMicrobusiness, 4BLeadership, and more. You really need to check out www.4BServe.org.

 

One thing we realized from the beginning was that no matter what we did, or who we worked with, we would need leaders, men and women of integrity to lead these initiatives. So I, along with Mike Shepherd, started training key men and women who would become Master Leadership trainers all over India, at least one in every State.  EQUIP Leadership was the source for our curriculum and in process every six months we meet and study topics that make us better, help us have more capacity, to think more strategically, and allow us to think differently. We also add other elements to the training like character solutions and how to tell a story more effectively. These master trainers then go back to their States and reproduce themselves in others.

 

So what have been the results so far? Over all, people are thinking differently. For example, today a number of ministries and US based companies use the people in India to process their internal work. They have learned that the Indian people have a unique mind, they think process, so they can develop processes that become invaluable to ministry organizations and businesses. That's why more and more businesses are moving their processing to India, not because it's cheap labor any more but because their processes are superior to any nation in the world and if you want the process done right - take it to India.

 

There are some exciting young vibrant church leaders who are making a tremendous difference as well. One tool the Church is using is 4BMedia emphasizing India's newly established environment for the creation of indigenous worship music which is beginning to go worldwide. If you ever get to Hyderabad, check out Pearl City Church. People in this church, and in others, are very well led and fed by Indian Pastors. The new generation of pastors in India knows they must have an impact in the community, in the cause, and in the corporations of their city. It takes all three. The pastors who are capable of doing this today have enlarged their capacity.  Today's pastor, who is making a difference, is working in all three areas and the result is a growing church.

 

Simply put; in the corporate world, the faith based world, and the humanitarian world, a leadership culture is being formed. Today, with a leadership culture people expect a clear vision, and they are getting it, and with that they expect problems will be solved, and they are being solved at a rapid pace considering how deep the problems are and how many people are in India.  I am not saying there is not work to do. I am saying that I am so encouraged, the people of India are showing the world that positive change can happen in a big way when you start by building the leadership culture.

 

My Top Five Books of 2011

Monday, December 05, 2011 View Comments Comments (0)
 I am currently in Hyderabad, India.

 

I recently met a man in India who has never been outside of India. He shared with me that he reads my blog each week and they help him "see the big picture". I am thankful for those who do read and think on what I write each week however, you need to know that my first reaction is; "I do not write a leadership blog". I just write what I am thinking about, what has taken place in my world that I want to share. I think of it as more of a discussion starter, or a thinking starter than anything else.

 

So let's continue the conversation with some great books I read this past year. These are the top 5 books that have made a huge impact on my life, and I believe can do the same for you.  The first book on the top of my list as a must read is, "Chasing Francis."  A book that will make you think and redefine what you do and why you don't. Just what is it that you are called to do? Is growing our ministry the bottom line? Are we willing to pay the price for being Biblical?

 

Second: is a book called "ONWARD" by Harold Schultz, the founder of Starbucks. Pick it up with some coffee and you will have to get a second cup. This is the best leadership book of the day outside of the Bible. I read it twice, use it over and over in my leadership talks.  Its an awesome book.

 

Third: "Steve Jobs" by Walter Issacson. The story and beliefs of Steve Jobs, founder of Apple. Lots of great leadership lessons in this book. A very honest, straight forward book. For me the one take away that I wish most non-profits would grab hold of is; I wake up everyday to do one thing, build a great company not to make money. Money flows from greatness.

 

Fourth:  "Creating What People Love Before They Know They Want It" by Adrian Slywotzky with Karl Weber.  Adrian Slywotzky, named by Industry Wee,k as one of the world’s six most influential management thinkers, provides a radically new way to think about demand, with a big idea and a host of practical applications—not just for people in business but also for social activists, governments leaders, non-profit managers, and other would-be innovators. A great to follow up on the reading of Steve Jobs as this was Steve's philosophy as well.

 

Fifth: "The White Mans Burden" by Walter Easterly. A book that will make you rethink what and how you do what you to others. Do you have a plan for them, or are you searching for a solution. This book will reshape your future, how you work internationally, and at home. Just why do we keep doing what we have always done when the outcomes are still as bad as ever.  Never too early to rethink why you do what you do and how you do it?

 

If you have not read these books I would encourage you to do so. These books would also make great Christmas gifts. 

 

Tom

Question: Is it Possible...?

Tuesday, November 29, 2011 View Comments Comments (0)
Is it possible to proclaim people are our most important asset when up to half of those who work for you want to leave?
 
In a recent poll The Mercer Group took on attitudes of those in the workplace, the news is not good.  It seems that over the years they have been taking this survey on how people are treated at work, the attitudes of employees have gotten worse, not better.  In this latest worldwide poll, one in every three employees is seriously thinking about leaving their employment.  In some cases it is half the work force.  It doesn’t matter that jobs are hard to find.  Incredible!
 
I am afraid the faith-based world did not fair any better in the poll.  The good news is that it didn’t do any worse.
 
So what gives?  With all the stuff on leadership, team building, coaching, mentoring, etc., why is that leaders are creating for the most part organizations that fail to inspire people to give their best, be their best, and be part of something huge, where they want to work and dig in?
 
The Mercer Report stated, “The global analysis also reveals that non-financial factors play a prominent role in influencing employees motivation and engagement, - a finding that could prove useful to employers facing budget constraints.  Workers worldwide say that being treated with respect is the most important factor followed by work/life balance, type of work, quality of co-workers, and quality of leadership.”  In short, it is not about the money, it is about people!  People want something more meaningful than money and they deserve it.
 
What would it look like if we had our employees work with people they could respect 100%?  What would it look like if people worked in their passion zone with their gift set?  What is we just valued people as people?
 

Lessons Learned from Steve Jobs

Wednesday, November 23, 2011 View Comments Comments (0)
In all my travels in the last few weeks, the number one book being read is, "Steve Jobs". Yes, I was reading it as well! In fact I reread 4 chapters twice and one chapter 3 times.  I found it to be a very fascinating, honest, and open book to which if I could, would thank Steve for allowing it to be written this way.  While reading the book my emotions went from that is awful - to that is great, from that is no way to treat people - to that's the way to go, from as mad as spit for his reactions - to tears (literally) for the way he reacted.
 
So what did I learn? 
1. The answers you give affect a person’s destiny!  
If only the pastor, when Steve asked him "is God aware of this?" had given a fuller answer. (Maybe he did. I am basing my response on what I read.) If he had maybe Steve would not have said, "I want nothing to with this God,” which drove him to a search that ended in his embracing Buddhism.  Follow up and taking time with people is more important then we think.
 
2. It is not about the money but about the product! 
Wow, that is so right on. If you have known me for any time, this is my philosophy as well.  Even though this is mentioned in many places throughout the book, Steve himself sums it up best.  "My passion has been to build an enduring company where people are motivated to make great products, everything else is secondary." 
 
As the book states many times, Jobs was no engineer, he was a person who had one philosophy, one talent, one skill. To a fault, he was focused on the fact that everything had to be right the first time.  Even what people cannot see has to be the best; a personal trait his stepfather built into his life - which I find fascinating.
 
Jobs hired the best people he could find and then pushed them to a higher quality level. As I read that I thought what a great reminder that I am not perfect but I need to be sure all that I do is done with excellence because I represent my Heavenly Father. Steve pushed the team to get it done on time, think outside the box, and keep it simple.  In many cases he started with the end in mind. Here is what it will sell for, make me this product. No second place, only the very best and when someone said this is my best, Steve most of the time said, “really? You can do better. (He used more specific words). Steve sometimes pushed way too hard and was way too mean. But he did want the best out of his people for people.
 
If only we, as Christians, would believe that! If we would give our best our personhood would be at a different level, our worship, our study, our life would be more focused on the quality of our life not the quantity of our life.  For ministries it is not about the money - it is all about the product.
 
If we would believe this, really believe this, just maybe the people around us would say, I do not agree with him or her on all they believe or even the way they act, but I want what they have. That is exactly what Steve Jobs did.  I do not agree with everything he believed or the way he acted most of the time - but I want my Apple, many Apples!
 

CULTURE & TRADITION

Tuesday, November 15, 2011 View Comments Comments (0)
If you have been reading this blog for any time you know that one of the ministries I serve with is Heart for Lebanon.  H4L's vision is to see lives changed and communities transformed. We do this by investing in four initiatives: 1-Facilitate proper education, 2-Provide humanitarian aid, 3-Community Development, and 4-Leadership empowerment.

When this blog was written I was in Lebanon to lead some 32 top level faith-based leaders from Jordan, Syria, and Lebanon to think and act as Biblical servant leaders using the EQUIP leadership material, Vol.3. As I started this three-year process I said, " we all have cultural and traditional ways to think and do things, but there is a third way and that is God’s way.  Sometimes that way is at odds with our culture and traditions. But when asked which way was right, God always said, 'the Kingdom of God is like...' There is a better way to think."

As we began our discussion I was once again reminded that leadership; pure, genuine, effective, influential leadership, is not something that can or should be reduced to a cookie-cutter routine. If you do 1,2,3,4 then you will succeed as a leader. That is not new to anyone, we all know this, but to act differently, to act as a true leader is not as common as one would think.

On the plane coming over here, it seemed everyone was reading the new Steve Jobs book.  I have one too, but first I have to finish the one I am re-reading called "Onward" by Howard Shultz, the founder of Starbucks.  “Onward,” outside of the Bible is one of the greatest, if not the greatest, leadership books to date. If I were a Pastor or leader of a team everyone would read it and we would discuss it. But that is for another blog.

One point both authors (Steve and Howard) point out is that every leader has to have a healthy ego and a sign of their health is how selfless they are.  For example both men do not call their workers, "workers." Why? Because no one person does one single function any longer. Not even in the church, people are people and every person has talents, gifts, skills, and huge value. So why would we hold them back? Why don't we give them headroom to work, room to be creative, to use their skills, talents, and passion?

As we talked together in the leadership training sessions, I was reminded that many people hold others back because of an unhealthy ego. We hire what we think are great people with great potential then tell them everything to do. Great organizations hire people and then commit to bring out their talent, their greatness by continually investing in them. How long did it take to bring VIA to the market? The I Pad? No matter what the pressure, sometimes the leader has to adjust to the hour, drop all the ego they can and make the hard call. Many times the hard call is made in the dark with no road map. It is not the cultural thing to do, or the traditional thing to do but it is the right thing to do. Once we make the call in the dark then we must trust and have faith.

Culture and tradition need to be respected, but in the end some need to go in the history box because they are no longer relevant. It is time to do things God’s way. After all, we are accountable and He is responsible.